Catalog List
Class List
WINTER FY23 Training Catalog
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De-Escalation Strategies for Safe Street Encounters 16COM001
**Cancellations for this class must be received by NEMRT 7 days prior to the start of the program in order to avoid being billed!**
Location:
Montgomery Police Department
Date:
2/14/2023
Starts:
08:00 AM
Ends:
2/15/2023 04:00 PM
NEMRT Certificate Hours:
16
Speaker(s):
Michael Wargo
Member Fee:
$0.00
NonMember Fee:
$210.00
Department Max:
2
**PLEASE Scroll through the course description to gather all required information for this class!**
This advanced communications course will assist officers in responding to calls in which individuals are overcome by stress, symptoms of mental illness, or are in highly-excitable states of mind. Depressed, suicidal, and actively psychotic individuals often escalate their behavior when officers arrive on scene. This requires officers to adapt with a different set of communication strategies to slow down and gain control of these intense situations. This course seeks to gain voluntary compliance without the use of force and is based on crisis intervention team models used by established police teams operating in some U.S. cities. The scenario-based practical exercises conducted during this course would benefit any line officer as well as officers who may have some crisis negotiation training but need more experience. Topics to be addressed include: - Building rapport, paraphrasing and using emotional labeling - Active listening for the emotions of persons in crisis - Influencing behavior using reflective statements - Safety, cover, and containment issues - Developing non-threatening body language, words, and silence - Strategies for gaining control of overly talkative or manic behaviors - Key knowledge about common defense mechanisms - Using eye contact, tone of voice and hands to your advantage - Responding to suicide calls and "suicide by police" calls This course has been certified by the Illinois Law Enforcement Training and Standards Board and is not reimbursable by the ILETSB.
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